Policies

~Here is our policies and our terms and conditions~

Welcome

Welcome to MillyMilkVille and hope you enjoy shopping with us. Please do drop by from time to time to check out our latest product. You can visit our blog, where we also served out some of our recipe of sweet tooth snack for you to enjoy; MilkVille

(᠐⁀〰⁀᠐) Happy Shopping.

Payment

For overseas, I only accepted Paypal.
For local (Malaysia), I accepted Paypal and Bank Transfer. Please convo me for the bank account.

*Payment are required to make within 3 days upon your purchase, otherwise purchase will be canceled.

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Shipping

Here are the mailing details;

For local mailing- Registered Mail Pos Malaysia (1-5 working days)

For overseas shipping- Registered Mail Pos Malaysia (2-4 working weeks)

The following is the International Shipping Timetable provided by Pos Malaysia and it is for guidance only:
United Kingdom: 9-10 working days
Europe: 10-15 working days
Japan, Australia & New Zealand: 10-12 working days
United States, Canada & South America: 15-22 working days

Rest of the world: 7-30 working days

If you need the order urgently, do contact me for an alternate priority shipping method. I will try to accommodate every request. However an additional shipping charges will apply.

All postage will include a Reference Code that can be tracked online.I will email the shipping details to buyer once the items are sent. Please give me at least 2-3 days for packing upon receiving your order! Your patience would be greatly appreciated:)

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Refunds and Exchanges

I am unable to be held responsible for items lost/damage in transit. Every item is packaged to avoid damage in transit, if this should happen, I would require photographic evidence of the damage and I will try my best to resolve this as soon as possible. You are advised to examine all products upon receipt and to notify me immediately should there be any faulty or damaged stock. I will try my best to satisfy our customers.

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